€250.00
Web Audit Service to perform a complete review and audit of all aspects of the site to improve web performance, security and SEO. A detailed report is delivered.
This service is provided during office hours
EXCLUSIVE SERVICE FOR |
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URGENT Technical Support Service to resolve serious incidents that affect the operation of the PrestaShop store.
NOTE: Service provided 24 hours a day, 365 days with a response in less than 1 hour.
EXCLUSIVE SERVICE FOR |
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Priority | Urgent |
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Time period of service | 24 hours |
The PrestaShop Technical Support (Urgent) service is a service that we provide 24 hours a day, 365 days a year. This service is intended to resolve immediately serious or important incidents that directly affect the operation of the online store of the online store.
Generally, the Most serious incidents are usually resolved within the first hour of technical support. Likewise, given the priority and speed with which we act, with response in less than 1 hour, the amount of the first hour of support has a higher cost than from the second hour onwards.
Once you have purchased the service and paid its cost, we will give you access to a private customer panel from where you can send us task requests through support tickets. You will also have the option to send private messages in real time, download invoices, see the tasks that are being carried out and the times that are being spent on each of them and other options.
In addition, above, for greater security and confidence with clients who hire our services, all the conditions for the provision of these services are indicated in a document that the client must accept prior to the provision of the service through the client panel.
Once all these steps have been completed, we will ask you for the access data necessary to provide the service. This urgent service will be provided within the first hour from when the service is contracted.
NOTE: You can download the conditions of this service and the instructions for use, in the "downloads" tab on this same product page.
LEGEND
[IMP] Enhancement
[ADD] Option added
[NEW] New feature
[FIX] Bug fixed
[DEL] Feature/option removed
Web Audit Service to perform a complete review and audit of all aspects of the site to improve web performance, security and SEO. A detailed report is delivered.
EXCLUSIVE SERVICE FOR |
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Web and server optimization service for PrestaShop stores. Increases web performance and speed. Improves SEO and ranking and CWV (Core Web Vitals) score.
NOTE: Service provided during office hours.
EXCLUSIVE SERVICE FOR |
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Web check service to analyze, check and review problems and incidents in your PrestaShop online store.
EXCLUSIVE SERVICE FOR |
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PrestaShop web disinfection service to completely eliminate malicious code (Malware), viruses or Trojans inserted by cybercriminals to carry out phishing actions, theft of sensitive data or various attacks.
EXCLUSIVE SERVICE FOR PRESTASHOP PLATFORM |
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PrestaShop Update Service to update your PrestaShop store to the most recent version with all the guarantees and without any type of failures or errors during the process.
EXCLUSIVE SERVICE FOR |
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PrestaShop Database Migration Service to perform migration between PrestaShop store databases. We guarantee the preservation and integrity of all data during migration processes. Ideal service, especially when major versions of the PrestaShop platform are updated.
EXCLUSIVE SERVICE FOR |
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PrestaShop Database Maintenance Service to clean, repair and optimize the database. It achieves a notable increase in website performance and query processing speed.
SERVICE EXCLUSIVE FOR |
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Technical Support Service for the resolution of incidents, design and feature modifications, implementation of new functionalities, etc...
NOTE: Service subject to normal priority (not urgent).
EXCLUSIVE SERVICE FOR |
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