LICENSE AGREEMENT
This License Agreement represents a legal agreement between you (whether an individual or an entity) and the software developer, Liewebs.
BY PURCHASE, INSTALLATION, COPYING OR OTHER USE OF THE SOFTWARE, YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THE LICENSE AGREEMENT.
IN ANY CASE THIS LICENSE AGREEMENT IS PREPARED IN ACCORDANCE WITH DIRECTIVE (EU) 2019/770 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF MAY 20, 2019 RELATING TO CERTAIN ASPECTS OF CONTRACTS FOR THE SUPPLY OF DIGITAL CONTENT AND SERVICES AND IS SUBJECT TO COMPLIANCE THIS. SO ANY CASE NOT STATED OR SPECIFIED HEREIN WILL BE GOVERNED BY THE ABOVE LAW.
GRANT OF LICENSE
As long as you comply with all the terms and conditions of this agreement, Liewebs grants you a non-exclusive license that includes the following rights:
- Once the customer purchases the product, they will be given a UNIQUE license code associated with this product. If you purchase more than one unit, you will be given as many license codes as there are units of software purchased.
- The license is associated with a single registered domain. The user may use the module or a copy of it in any PrestaShop store, as long as the domain where the store is hosted is the same domain associated with the license. In this case, the client may change the domain as many times as desired, and must update this information in the license acquired from the client account from which the module was purchased.
- The module is enabled to be used without a license in a local environment, for testing purposes.
- The license granted is "lifetime" in nature, that is, for life.
- User may make backup and archival copies of the Product.
- Once the module and its license have been purchased, the customer will have the right to receive technical support service within a certain period. Once this period has ended, the customer will be able to continue using the module indefinitely, but without receiving technical assistance until they renew the technical support period, from their customer account.
- During the validity of the technical support period, in addition to the technical assistance service, the customer will have the right to download the latest available version of the module. Once the technical support period has ended, the client will not be able to download new versions of the module that are released after the service is valid. In this case, you will have to renew the technical support service to be able to use the new versions of the module.
Liewebs reserves all rights not expressly granted in this agreement.
RESTRICTIONS
Unless the prior written consent of Liewebs has been given, it is not possible to reproduce, distribute or transfer the product or parts thereof to third parties. Sell, rent, lease, assign or sublease the software or part of it .
- Grant rights to any other person.
- Modification of the source code of the Software, as well ¬as any of its components, images, logos, etc., is strictly prohibited.
NOTE: Liewebs does not support any form of software piracy.
WARRANTY DISCLAIMER
During the warranty period, the customer will have a complete technical support service to resolve any incident, failure, or compatibility problems not described in the product details. After this period, the technical support service cannot be used. During the warranty period, the customer may purchase product updates.
LICENSE LIMITATIONS
- The license is associated with each unit of the Software and domain. You can install the product on all stores you own as long as you purchase a domain license.
- The software can be used without license restrictions in a local test environment
TECHNICAL SUPPORT
Once the software is purchased, the technical support service is included for a certain duration to solve problems related to the software in the client's environment.
- This service includes sending non-urgent support tickets with priority subject to the work queue, through the customer panel.
- In order to provide the technical support service, the client has the obligation to provide temporary access credentials to the Back-office of their store, FTP access and the database. If the client objects to providing access to the technical support team, Liewebs will reserve the right not to provide the service and to immediately terminate the technical support service contract.
- The hours of provision of this service will be the same as office hours. From Monday to Friday from 9:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 7:00 p.m.
- No urgent technical support will be provided outside of office hours. If the client requires urgent technical support, this service will be provided for an additional cost.
WARRANTY AND TECHNICAL SUPPORT
Once the technical support period has ended, the customer will have the option to extend this service by paying the cost of the service. During the validity of the technical support period, the client will have the right to the provision of the service under the conditions stipulated herein.
RETURNS
In accordance with DIRECTIVE (EU) 2019/770 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of May 20, 2019 relating to certain aspects of contracts for the supply of digital content and services , refunds of the amount of the software will be effective if the conditions are met that appear in current legislation and especially the following cases:
- In any case, as long as the product has never been downloaded from its platform and is not yet in the possession of the client.
- If there are significant technical problems that affect its main functionality, the problem being attributable only to the software (not caused by incompatibility with third-party software or by any modification made to the client's environment) and provided that the technical support team does not be able to resolve the incident within a reasonable period of time.
- In the case of the contracted technical support period, if this had been paid separately, the client will have the right to a refund of the amount corresponding to the proportional part of the service time that has not been enjoyed.
- If the customer does not have the technical support service in force, they will not be able to demand a refund of the amount of the software or the provision of technical assistance, unless they demonstrate with the "burden of proof" that the software already had the same problem during the first year of purchasing the software.
NOTE: If you proceed to refund the amount of the software, your license will be revoked immediately and the client will not be authorized to use the software under any circumstances.
PRODUCT DELIVERY
All Liewebs products: documentation and related materials are delivered electronically over the Internet.
INSTALLATION AND CONFIGURATION
The installation and configuration service is available free of charge, as long as you are in the support or WARRANTY AND SUPPORT period. Liewebs reserves the right to charge for this service in the future.
PRODUCT UPDATES
The customer receives the free product update (Downloads) within the warranty period ¬and the technical support service. Product updates (downloads) after that date will be available as long as the WARRANTY AND TECHNICAL SUPPORT section is complied with. In the event of any attempt to obtain the updates in an inappropriate manner, distribute or market them, Liewebs reserves the right to stop providing support and deactivate all licenses for these products and to claim damages from the infringer. Liewebs is under no obligation to provide you with any additional details that have not been released for general distribution or as an update. Nothing in this license shall be construed to obligate Liewebs to provide updates to you under any circumstances .
LIFE CYCLE POLICY
Liewebs reserves the right to modify the life cycle of each of its products in general or specifically. Liewebs reserves the right to terminate the development and support of its products, without prior notice but always respecting the WARRANTY AND TECHNICAL SUPPORT times that are active.
EVALUATION / DEMO VERSION
Liewebs does not offer an evaluation version of any of its products and the marketing and/or distribution of copies of products as an evaluation version by third parties is unauthorized and considered illegal. Demonstrations of their products can be viewed online from the
Liewebs website (https://demo.liewebs.com) and can be accessed from the description page of each product.
PRIVACY POLICY
On some sites Liewebs will ask you to provide us with personal information, such as your email address, name, home or work address or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. If you decide to make a purchase or sign up for a paid subscription service, we will ask you for additional information, such as your billing address which is used to create a billing account with Liewebs.
Additionally, we collect certain standard information that your browser sends ¬to each website you visit, such as your IP address, browser type and language, access times, and website addresses.
Use of your personal information: Liewebs collects and uses your personal information to operate and improve its sites and services. We also use your personal information to communicate with you. We send certain service communications, make calls to provide better technical support, and announce updates or news.
This does not include any personal information, such as your identity, browsing history, contacts, or information about family and friends. We use this information to improve the software, support and develop a better product that meets your needs.
Except as described in this statement, we will not disclose your personal information outside of Liewebs without your consent.
You are free to change your personal information. Please note, your email is used as a unique identifier. You must notify Liewebs if you wish to have it changed as it may require some additional actions on our side.
Changes to this Privacy Statement: We will occasionally update this privacy statement to reflect changes to our services and customer feedback. When we post changes to this statement, we will revise the last updated date at the top of this statement. If there are material changes to this statement or how Liewebs will use your personal information, we will notify you either by prominently posting a notice of such changes before implementing them or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Liewebs is protecting your information.
LIMITATION OF LIABILITY
In no event and under any ¬legal theory, tort, contract or otherwise, shall Liewebs be liable to you or any other person for any indirect, special, incidental or consequential damages of any character including, without limitation, damages for loss of funds. of trade, work stoppage, computer failure, website failure or malfunction, or any other commercial damage or loss.
CONVENIENCE
The person or company using this product is solely responsible for fully testing to ensure that it works to their satisfaction before purchasing a license and/or incorporating it into their website. By obtaining a license, the licensee indicates that the product has met his or her expectations and functions to his or her satisfaction.
TERMINATION
This agreement terminates, all your license rights are lost, and you must stop using the product if you fail to comply with any term or condition of this License Agreement.
Liewebs reserves the right to modify this license in the future.